e-commerce customer service & retention teams
Stop manually documenting goodwill credits and customer gestures.
Automatically organize goodwill credit documentation for customer service gestures and retention initiatives.Goodwill credits auto-name to CN-CreditNoteNumber_OrderID_Goodwill.pdf and organize by channel with 94%+ accuracy for retention tracking.
Works with Dropbox, Google Drive (coming soon). Originals stay in place — Safe-Rename keeps your existing folder structure.
sample.pdf
Processing…
Make this workflow boring instead of stressful
Stop manually documenting goodwill credits and customer gestures.
Ensure accurate tracking of customer retention initiatives. Maintain organized goodwill records for audit compliance and ROI analysis.
The ideal state is simple: Goodwill credits auto-name to CN-CreditNoteNumber_OrderID_Goodwill.pdf and organize by channel with 94%+ accuracy for retention tracking.
Renamed.to reads each document, pulls out the fields you care about, and applies your naming rules automatically so your team opens folders that are already grouped and ready for review instead of rebuilding them from scratch every period.
98%
Extraction accuracy
<3 min
First rename
Safe-Rename
Originals untouched
What your files look like before vs after
No more download.pdf. Every document follows a clear naming convention that matches how your team actually searches for files.
invoice.pdf
2024-10-15_Stripe_Invoice_INV-1234_AcmeCorp.pdf
Typical folder today
client-files/ misc/ invoice.pdf document (2).pdf
After rolling out this workflow
client-files/ Ready/ 2024-10-15_Stripe_Invoice_INV-1234_AcmeCorp.pdf
Customer retention automation
Organize goodwill credits for customer retention initiatives.
- 1
Connect customer service platforms or accounting exports.
- 2
AI extracts credit amounts, reasons, customer details, and order information.
- 3
Organize by channel and reason for unified customer retention tracking.
1.6k goodwill credits organized last month at 94.8% average confidence.
Why teams adopt this workflow
Retention strategy tracking
Document goodwill gestures as part of customer retention and loyalty programs.
Multi-channel support
Handle goodwill credits across Shopify, Amazon, eBay, and other sales channels.
ROI analysis
Track goodwill investment against customer lifetime value and retention metrics.
Frequently asked
Ready to automate your renaming?
Connect Dropbox or Google Drive. 50 free renames to start.